Agreement to Terms

By accessing or using the LUXEGEMS website (luxegems.in) and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

Products & Pricing

All products displayed on our website are subject to availability. We reserve the right to modify prices, descriptions, and availability without notice.

• Prices are in Indian Rupees (₹) and include applicable taxes
• We reserve the right to cancel orders with incorrect pricing
• Product images are for illustration purposes

Orders & Payment

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, RuPay)
• UPI (Google Pay, PhonePe, Paytm)
• Net Banking
• Cash on Delivery (COD) - limited to select locations

All payments are processed through secure payment gateways. We do not store your card details on our servers.

Shipping & Delivery

• Free shipping on orders above ₹999
• Standard delivery: 3-7 business days
• Express delivery: 1-3 business days (additional charges apply)
• Delivery timelines are estimates and may vary during peak seasons

Returns & Refunds

We offer a 30-day return policy on most products. To be eligible for a return:

• Product must be unused and in original packaging
• Proof of purchase is required
• Customized/personalized products cannot be returned

Refunds will be processed within 7-10 business days after receiving the returned product.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of LUXEGEMS and protected by copyright laws.

Limitation of Liability

LUXEGEMS shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use of our products or services.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi.

Contact Us

For any questions regarding these Terms and Conditions, please contact us at: